Most importantly, VIVOSUN does not sell, or give away any personal information from our customers.
We understand and respect the importance of maintaining your privacy and keeping your information confidential. We will only collect information from you when you have knowingly provided it to us, such as subscribing to our newsletter. All information collected is used solely for the purpose of processing orders or to inform our e-mail subscribers and customer of special offers. We will not sell, share or rent any personal information with any other companies or third parties without your authorization.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We follow accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, please call us or email us!
In order to process your orders placed on this website, you must complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with services such as automated order status updates via e-mail.
Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties.
VIVOSUN fully protects your privacy and absolutely respects your rights regarding your personal data. If you want to delete your contact information on your VIVOSUN account, e.g. shipping addresses, please log in to your VIVOSUN account and select [My Address Book]. If you want to delete other data you provided to VIVOSUN, please contact customer service (firstname.lastname@example.org).