Vivosun
English

Grow Hub MANUAL

MODEL NAME

GH-E42A

SAFETY INFORMATION

Please read the following instructions carefully before using this device. Failure to observe these safety instructions may result in serious injury and will release VIVOSUN of all liability and void all product warranties.

  1. Make sure your AC power source conforms to the electrical requirements of the device.

  2. Check and comply with your local law and restrictions for additional safety requirements for the installation and operation of the device.

  3. Follow the instructions for each smart device and connect the appropriate device to the controller with the appropriate cable.

  4. DO NOT connect devices that are not explicitly compatible. Please contact our customer service about compatible devices and connection methods for this controller.

  5. DO NOT use any grow devices or this controller outside or in any hazardous locations such as spaces with flammable materials, explosive materials, corrosive chemicals, or in wet environments. These devices are designed to operate indoors in an indoor grow tent.

  6. DO NOT cover power cables with rugs or other fabric.

  7. Turning off your devices via the controller may not cut off the power entirely. Unplug and shut off all devices before installing, performing maintenance or moving the devices.

  8. Please read and follow the instructions for each device and how to connect it to the controller. Failure to follow the instructions for each of the controlled device may damage them and will void warranty.

  9. If your device or power cord is damaged, stop using it and contact us immediately. Do not disassemble or modify the devices without VIVOSUN’s direction may cause damage to the device and will void the warranty.

KEY FEATURES

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  1. COMPLETE HUB: Monitor and control all devices like lights and fans; no need for multiple controllers.

  2. SIMPLE TO USE: Simple, touch button interface specially designed for growers of all levels.

  3. WI-FI & APP CONTROL: Wi-Fi enabled with VIVOSUN App; monitor and control remotely.

  4. EASY INSTALLATION: Creative magnetic mounting for easy installation anywhere.

  5. DUAL SENSORS: Dual temperature and Relative Humidity (RH) sensors monitor both inside and outside of your grow environment and display VPD.

  6. SMART & PROFESSIONAL: Smart auto-mode and professional grow recipe settings take plants from seed to harvest with minimal user input needed.

PRODUCT CONTENTS

Image

Name

Quantity

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Smart Controller

1PC

da4ee41ec459275318a759754744dd12

Temperature/ Humidity Sensor (3m)

1PC

254e02d1e04689344a71709e14d33ade

Expansion Screws

2PCS

daeb6a39e848275ba356f800cef39a5a

Iron Plate

1 PC

3b3c165e3c1bc1dfebb77b15b1c81ab0

Cable Tie

3 PCS

98d935472a012fcb019d9c096a79d948

Wire Tie

1 PC

e0b59f018c6fa3782b553ef1187e3025

Convertor (Type C to MOLEX&AUX)*

1 PC

ba9f3b70773f94444227a78baab978e6

RJ11 Cable* (3m)

1 PC

615748532c82fe1f16f6a5e14d472501

12V Adaptor*

1 PC

*Components only included with GH-E42A individual pack.

INSTALLATION & CONNECTION

INSTALLATION METHOD #1

Tent Mount

Remove the tape cover from the iron plate and paste the plate on the INSIDE surface of your tent where you want the controller located. Then you can place the Smart Controller on the OUTSIDE surface of your tent where it will attach to the iron plate via a built-in magnet on its back.

OUTSIDE

INSIDE

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* ① Iron Plate

* ② Smart Controller (with Magnet)

INSTALLATION METHOD #2

Wall Mount

This installation method requires drilling holes where you plan to mount the GrowHub Controller. First measure the distance between the holes on the iron plate and mark the distance on the mounting surface. Next, use a drill to create the necessary holes and push the plastic expansion pipes in. Then line the iron plate’s holes with those holes, and screw it into place using the expansion screws. Now the Controller can be placed directly onto the iron plate thanks to its built-in magnet!

You can also hang your GrowHub Controller directly on the screws without using the iron plate. First, measure a center distance of 74mm and drill an expansion screw on each point. Next, hang the GrowHub Controller directly on the screws by sliding the slotted hanging holes over the screws and then allowing the GrowHub Controller to hang down.

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Mounting Hole

Slotted Hanging Holes

CONNECTION

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A / B

Type-C interface (A & B): AeroZesh/AeroWave E6/12V Adaptor/Type-C to MOLEX&AUX

Note: Use the 12V Adaptor in this product to drive the controller when only a VS series light is connected or no device is connected. Use the Type-C to MOLEX & AUX convertor to connect other VS Duct Fans with AUX connector or other fans with MOLEX connector. GrowHub E42A may support duct fans of other brands with Type C connection on port A/B without adaptor. Please visit our website and check the compatibility list of brands and models supported by GrowHub E42A.

C

2.5mm AUX interface: Temperature/Humidity Sensor

D

Reset

E

RJ11 Network interface: VS series grow lights (VS1000/1500/2000/3000/4000)

Note: For a VS series light, the dimming knob must be switched to "EXT" before it can be controlled by the GrowHub.GrowHub E42A may support LED lights of other brands on Port E connected with included RJ11 cable. Please visit our website and check the compatibility list of brands and models supported by GrowHub E42A.

F

RJ45 Network interface: AeroLight

SYSTEM CONNECTION

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GrowHub

VS Series Light

AeroLight

Temperature/Humidity Sensor

AeroWave E6

AeroZesh

CONTROL INTERFACE

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Image

Name

Control

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Grow Light Button

Press the Grow Light Button to control/switch between the different modes: manual, cycling, and different grow light spectrums.

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Circulation Fan Button

Press the button to control/switch between manual and cycle modes. Long press the button to enter clip-on fan mode.

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Duct Fan Button

Press the Duct Fan Button to control/switch between the different modes: manual, cycling, and auto.

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Confirm Button

Press the Confirm Button to confirm settings for various device (temperature/humidity sensors, time, etc.). Long press to decouple from automatic App recipe control.

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Up Button

Press the Up Button to increase value of current setting (light intensity, fan speed, time, etc.). Long press to switch between °F and °C.

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Down Button

Press the Down Button to decrease value of current setting (light intensity, fan speed, time, etc.). Long press to quickly shutdown all devices.

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No.

Name

Description

1

GREEN BARS

Light dimming level or fan speed level, 0-100%.

2

SPECTRUM

Displays the current light spectrum: Seedling 86bb9ae9ec79a02dc473cdbf20d4575d , Veg 0dd4a82b02a4565019fe0e0227a692d1 or Flower 1eabf0769891f433a560ba89c336284e .

3

ALERT ICON

Indicates a system abnormality such as temp./humidity higher than the current settings.

4

RECIPE LOCK

Indicates system is being controlled by the VIVOSUN App’s "Recipe Mode" and that local controls are locked.

5

OFF IN/ON IN XX:XX

Time count down from current status. Format: HH:MM.

6

WI-FI ICON

Indicates Wi-Fi connection and signal strength. 5fdcf2b53eba5888dc2d003e97314dbb displays if device is offline.

7

NATURAL BREEZE

A special mode of air circulation with auto fan speed changes.

8

TIME

Displays current time (automatically sets when the device connects to Wi-Fi) or start time (cycle mode setting).

9

MANUAL MODE

Adjusts manually for lights and fans. Turn on, off, or adjust dimming level or speed of devices.

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No.

Name

Description

10

AUTO MODE

Smart auto control mode for duct fan, based on environmental temp. & RH.

11

CYCLE MODE

Setup on/off time for light and fans. Format HH:MM.

12

TEMPERATURE & HUMIDITY

Displays temperature and RH inside and outside your grow environment as measured by the dual sensors

13

INDEPENDENT PORT CONTROL

Displays when device on the port B is under circulation fan mode. Long press 68523e24e9d54ca22a5567271fe35810 to enter device options.

14

AUTO MODE TRIGGER SET

Set high/low temp. and humidity levels in the duct fan’s auto mode. Certain icon flashes when monitoring values are higher or lower the setting levels.

15

VPD

Displays VPD value of your grow environment.

16

OTA

Flashes when firmware is under an 'over-the-air' update.

17

MUTE

Displays when the key tone is set to mute

OPERATION

Buttons

Main Screen

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Device Screen

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Press

Long Press

Press

Long Press

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Grow Light Device Screen

Spectrum Selection

Switch Between Manual/Cycling Modes

Spectrum Selection

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Circulation Fan Device Screen

Port B independent control (Clip-on Fan)

Switch Between Manual/Cycling Modes

Port B independent control (Clip-on Fan)

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Duct Fan Device Screen

Switch Between Manual /Cycling/Auto Modes

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Exit Recipe Mode; Calibration Setting Screen

Confirm & Return to Main Screen

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Switch Temp °C and °F Display

Increase Light Intensity/Fan Speed/ Temp./Humidity Setting Levels

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One Click Stop

Decrease Light Intensity/Fan Speed/ Temp./Humidity Setting Levels

A. FIRST TIME SET UP

First, connect the VIVOSUN GrowHub Controller to a running VIVOSUN AeroLight, an AeroZesh duct fan, an AeroWave E6 or an adaptor to turn on the Controller. The Controller is powered by electricity provided by one of these devices. You will now need to set up the clock first by pressing the 8f1722af6060a66f3fa8ad0c08eb7995 and 97348feb907d327540c0547ea2d0bf56 to confirm. The time display area will flash on the screen every time the controller is powered on to indicate the current time setup.

The clock will automatically adjust to the current time when it connects to your Wi-Fi.

Press any button to wake up the screen or press the confirm button 97348feb907d327540c0547ea2d0bf56 to return to the main screen.

1. Calibrating Humidity and Temperature

Long press 97348feb907d327540c0547ea2d0bf56 for 3 seconds to enter the calibration setting. Press 97348feb907d327540c0547ea2d0bf56 to skip and choose from inside temperature and humidity to outside temperature and humidity settings. Press 8f1722af6060a66f3fa8ad0c08eb7995 and 97348feb907d327540c0547ea2d0bf56 to adjust and confirm calibrated values.

Note: Inside temperature/humidity calibration will be skipped if the Temperature/Humidity sensor is not plugged in.

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2. Adjusting Screen Brightness

Long press 97348feb907d327540c0547ea2d0bf56 for 3 seconds to enter calibration mode. Press 97348feb907d327540c0547ea2d0bf56 to skip through the menu and choose the "screen brightness" setting. Press 8f1722af6060a66f3fa8ad0c08eb7995 and 97348feb907d327540c0547ea2d0bf56 to adjust and confirm appropriate brightness level.

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3. Setting the Key Tone

Long press 97348feb907d327540c0547ea2d0bf56 for 3 seconds to enter the calibration mode. Press 97348feb907d327540c0547ea2d0bf56 to skip through the menu and choose the “keytone” setting. Press 8f1722af6060a66f3fa8ad0c08eb7995 and 97348feb907d327540c0547ea2d0bf56 to turn on or off the keytone. 5b3259d01120b40a7311790709e404a3 will display if the keytone is off.

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4. Calibrating the Time

Long press 97348feb907d327540c0547ea2d0bf56 for 3 seconds to enter the calibration setting. Press 97348feb907d327540c0547ea2d0bf56 to skip through the menu and choose the "time" setting. Press 8f1722af6060a66f3fa8ad0c08eb7995 to select the 12-hour (12H) or 24-hour (24H) format, then change hour and minute. Press 97348feb907d327540c0547ea2d0bf56 to confirm.

Note: Time will automatically update when connected to Wi-Fi and manual calibration can be skipped.

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5. Switching Between Temperature Units (°F/°C)

Long press f935f48a18376459faa212d37f03d658 for 3 seconds to switch between °C and °F.

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B. LIGHT CONTROL 5edce7e9ec98fb9d83651a82d2b8032b

Press any button to wake up the screen or press the confirm button 97348feb907d327540c0547ea2d0bf56 to return to the main screen. Then press the 5edce7e9ec98fb9d83651a82d2b8032b to enter light control.

1. Spectrum Tuning

Default is Veg spectrum 0dd4a82b02a4565019fe0e0227a692d1 . Long press 5edce7e9ec98fb9d83651a82d2b8032b for 3 seconds to activate spectrum selection. Press 8f1722af6060a66f3fa8ad0c08eb7995 and 97348feb907d327540c0547ea2d0bf56 to change and confirm between Seedling 86bb9ae9ec79a02dc473cdbf20d4575d , Veg 0dd4a82b02a4565019fe0e0227a692d1 and Flower 1eabf0769891f433a560ba89c336284e .

Note: The spectrum tuning function only supports the VIVOSUN AeroLight at this time.

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2. Light Dimming

Press f935f48a18376459faa212d37f03d658 and f6edfe8d1f9f1b034d81e6ee80b4edd4 to dim the light. Includes 5 levels, from 0 to 100%, indicated by the green bar. You can dim the light during ON/OFF cycling mode or in manual mode.

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3. ON/OFF Cycling Mode for Lights

Press the 5edce7e9ec98fb9d83651a82d2b8032b button to enter the ON/OFF cycling mode; the ON time will flash at the bottom. Press 8f1722af6060a66f3fa8ad0c08eb7995 to adjust the ON time, and the OFF time will be calculated automatically on a 24-hour cycle.

Press 97348feb907d327540c0547ea2d0bf56 to confirm and jump to the Start time setting. Next, press 97348feb907d327540c0547ea2d0bf56 to start the ON/OFF cycle. "OFF IN XX:XX" or, "ON IN XX:XXX" will be displayed corresponding to which cycle you are currently in.

Note: In the ON/OFF cycling mode, the dimming level cannot be set to 0 (OFF).

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4. Manual Mode

Press 5edce7e9ec98fb9d83651a82d2b8032b to switch between manual mode and ON/OFF cycling mode.

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C. CIRCULATION FAN CONTROLS 68523e24e9d54ca22a5567271fe35810

Press any button to wake up the screen, or press the confirm 97348feb907d327540c0547ea2d0bf56 button to return to the main screen. Next, press 68523e24e9d54ca22a5567271fe35810 to enter the circulation fan control screen. In this mode, the circulation fan on the Aerolight and AeroWave E6 clip-on fan can be controlled.

1. Fan Speed and Natural Breeze

Press 8f1722af6060a66f3fa8ad0c08eb7995 to adjust the fan speed from 0 (OFF) to max (100%). The green bar will indicate the current speed level. Press after reaching max to switch to Natural Breeze mode, which automatically changes fan speed from min. to max. You can adjust the fan speed during ON/OFF cycling mode or manual mode.

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2. Manual mode

Press 68523e24e9d54ca22a5567271fe35810 to switch between manual mode and ON/OFF cycling mode.

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3. ON/OFF Cycling Mode for Circulation Fans

Press 68523e24e9d54ca22a5567271fe35810 to enter the ON/OFF cycling mode, and the ON time will flash at the bottom. Press 8f1722af6060a66f3fa8ad0c08eb7995 to adjust the ON time and the OFF time. Press 97348feb907d327540c0547ea2d0bf56 to confirm and jump to the Start time setting. Then press 97348feb907d327540c0547ea2d0bf56 to start the ON/OFF cycle and "OFF IN XX:XX" or "ON IN XX:XX" will display.

Note: The ON/OFF cycles restart every 24 hours beginning at the same time of each day you choose in the Start time setting. One cycle is up to 24 hours. The fan speed level cannot be set to 0 (OFF) in the ON/OFF cycling mode.

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4. Clip-on Fan Control (AeroWave E6)

Long press 68523e24e9d54ca22a5567271fe35810 to switch port B to the circulation fan control and the a71a8463ef4a2ee447784725d1e521e2 will display. Follow the instruction above to set the fan speed, manual mode and ON/OFF cycle mode.

Note: The AeroWave E6 can only be controlled when it is connected to Port B of the controller. Please see more information on the AeroWave E6 user manual.

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D. DUCT FAN CONTROL bd84924169e43e0e28acd8b40fed1b61

Press any button to wake up the screen, or press the confirm 97348feb907d327540c0547ea2d0bf56 button to return to the main screen. Next, press bd84924169e43e0e28acd8b40fed1b61 to enter the duct fan control screen.

1. Fan Speed Adjustment

Press 8f1722af6060a66f3fa8ad0c08eb7995 to adjust the fan speed from 0 (OFF) to max (100%). The green bar will indicate the current speed level. You can adjust the fan speed during ON/OFF cycling mode or manual mode.

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2. Manual Mode

Press bd84924169e43e0e28acd8b40fed1b61 to switch between manual mode, ON/OFF cycling mode, and auto mode.

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3. ON/OFF Cycling Mode for Duct Fans

Press bd84924169e43e0e28acd8b40fed1b61 the button to enter the ON/OFF cycling mode; the ON time will flash at the bottom. Press 8f1722af6060a66f3fa8ad0c08eb7995 to adjust the ON time and the OFF time. Press 97348feb907d327540c0547ea2d0bf56 to confirm and jump to the Start time setting. Next, press 97348feb907d327540c0547ea2d0bf56 to start the ON/OFF cycle. "OFF IN XX:XX" or, "ON IN XX:XXX" will be displayed corresponding to which cycle you are currently in.

Note: The ON/OFF cycles restart every 24 hours beginning at the same time of each day you choose in the Start time setting. One cycle is up to 24 hours. The fan speed level cannot be set to 0 (OFF) in the ON/OFF cycling mode.

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4. Auto Mode

Press bd84924169e43e0e28acd8b40fed1b61 to enter auto mode (''AUTO'' will display). The ''High Temp.'' will display and the inside temp. will flash. Press 8f1722af6060a66f3fa8ad0c08eb7995 and 97348feb907d327540c0547ea2d0bf56 to set the high temp. Then the ''Low Temp.'' will flash. Press 8f1722af6060a66f3fa8ad0c08eb7995 and to set the low temp. Repeat and set the high and low humidity when ''High Humid.'' and ''Low Humid.'' flash.

Note: To disable one or more trigger settings, press f935f48a18376459faa212d37f03d658 or f6edfe8d1f9f1b034d81e6ee80b4edd4 until the number change to "OF" then press 97348feb907d327540c0547ea2d0bf56 to confirm.

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Auto Mode - Working Logic

Settings for the thresholds between the duct fan standby zone and working zone can be changed via GrowHub controller or the VIVOSUN App. You can also set the duct fan operation mode during the standby status in the VIVOSUN App and you can choose to keep it OFF or run it at a minimum speed level. When the temperature or humidity reaches a certain threshold the duct fan will turn ON or will increase speed level. The further past the threshold the environment goes, the higher the fan speed will be. Inside temperature or humidity will flash if the temp. and/or humidity is higher or lower than the setting levels.

The alarm icon will flash if the inside temperature or humidity is out of the setting range and if the duct fan keeps in working mode for more than 1 hour.

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Auto Mode - Temperature (example)

Above is an example of the duct fan running condition at the auto mode settings (High Temp.=82°F, Low Temp.=68°F responding to the inside temperature change. When the inside temperature reaches a certain threshold, the duct fan will turn on or increase speed level, and the further a threshold is exceeded, the higher fan speed level will be.

12fc97e4b6f63183e99d5ed7114c1832 Duct Fan Standby Zone(Standby status (OFF or min. speed))

95af2f5d83b6c64fc7bab5f4c9d05a08 Duct Fan Working Zone(Duct fan ON / speed up)

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*The horizontal axis represents Temperature (°F)

① Low Temp.Trigger

② High Temp.Trigger

Auto Mode - Humidity (example)

Above is an example of the duct fan running condition at the auto mode settings (High Humid.=75%, Low Humid.=35%) responding to the inside humidity change. When the inside humidity reaches a certain threshold, the duct fan will turn on or increase speed level, and the further a threshold is exceeded, the higher fan speed level will be.

12fc97e4b6f63183e99d5ed7114c1832 Duct Fan Standby Zone(Standby status (OFF or min. speed))

95af2f5d83b6c64fc7bab5f4c9d05a08 Duct Fan Working Zone(Duct fan ON / speed up)

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*The horizontal axis represents Humidity (RH)

① Low RH Trigger

② High RH Trigger

5. Advanced Auto Mode

Use the VIVOSUN App to switch to the duct fan to the auto mode, in which the temperature and humidity outside your grow space will also be adopted to the control of the duct fan and you can setup the Min and Max temperature and humidity. If the outside temperature or humidity is worse than the inside, the duct fan will not increase speed even if the temperature or humidity inside your grow space is out of the setting range. Meanwhile, the alarm icon will flash to notify that the outside environment is inappropriate. Please download the VIVOSUN App to learn more.

You can switch to advanced auto mode in the VIVOSUN App: Settings>Additional Settings>Duct Fan Auto Trigger Mode.

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E. RECIPE MODE

When the VIVOSUN App Recipe Mode is running, 9caba6b38fe92e6c9fb4735d789cc857 will display and all local controls are locked to ensure the grow recipe is not interrupted. To unlock the controller, long press 97348feb907d327540c0547ea2d0bf56 for 3 seconds in the main screen.

Note: When you unlock the device it will automatically end any Grow Recipes currently running.

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F. ONE CLICK STOP

Light up the screen (press any button) and enter the main screen (press 97348feb907d327540c0547ea2d0bf56 if in the device screen). Then long press f6edfe8d1f9f1b034d81e6ee80b4edd4 for 3 seconds to stop all devices (light, circulation fan and duct fan).

Note: Using the "One Click Stop" function WILL NOT cut off the power of each device.

VIVOSUN APP

Search "VIVOSUN" in the Apple App Store or in the Google Play Store to download the VIVOSUN App. With the VIVOSUN App, you can check and control your GrowHub from anywhere in the world—whether you are on your couch, visiting your family, or traveling abroad. 1. Check the temperature, humidity, VPD and status of all your grow devices controlled by your GrowHub in real time. 2. Remote control the devices with manual or cycling mode, or with temperature and humidity triggers.

What Else Is In The VIVOSUN App? 

1 . Grow Recipes: Enables you to set your lights, circulation fans, and duct fans based on different growth stages. The recipes provided in the VIVOSUN App are created by professional growers. All you have to do is click "apply" and the your VIVOSUN setup with take care of the rest.

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2 . All temperature, humidity, and VPD data for your tents and all devices running logs will be tracked by the VIVOSUN App which allows you to have a whole picture of what is happeningin your tent.

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3 . Get alerts via notifications to your phone when temperature and humidity levels in your grow space go beyond the ranges you set.

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CONNECT YOUR VIVOSUN GROWHUB CONTROLLER TO THE VIVOSUN APP.

Note: Make sure there is a 2.4G Wi-Fi connection and enable bluetooth on your phone.

Step 1:

Step 2:

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CONNECT YOUR VIVOSUN GROWHUB CONTROLLER TO THE VIVOSUN APP, CONTINUE…​..

Step 3:

Step 4:

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FAQS

Q: Can I use the GrowHub controller without connecting to Wi-Fi or the VIVOSUN App?

A : Yes, you can use your GrowHub controller offline or without the VIVOSUN App to control basic functions for LED lights, circulation fans and duct fans. However, after connecting your GrowHub to Wi-Fi, you can use the VIVOSUN App to visit your grow environment data remotely in real-time and to access more functions such as grow plan, historical data, and more detailed functions.

Q: How many components can I hook up to one controller?

A: For one GrowHub controller (E42/E42A), you can hook up 12 AeroLights (with RJ45 Daisy-Chain), 8 VS series lights (with RJ11 Daisy-Chain), 4 duct fans or clip-on fans (AeroZesh or others with Type-C), and 1 Temperature/Humidity sensor. Note: Some models of the VS series LED lights may support fewer daisy-chained lights. Mixing different models of VS series lights may lead to support of fewer daisy-chained lights.

Q: Can I connect more than one of the same type of equipment to my GrowHub?

(E.g., can I have two fans connected to two different outlets?

A: Yes. The App allows for more than one of the same piece of equipment (e.g., lamps, fans, lights) to be assigned to more than one outlet—usually, two outlets.

Q: How does the controller get power?

A: The VIVOSUN GrowHub Controller receives its power from an an Aerolight, an AeroZesh, and/or an AeroWave E6 through the control cable (RJ45 or Type-C). No additional power cable is needed. However, if you connect a GrowHub Controller to a VS series light (VS1000, VS2000, VS4000, etc.) or other compatible lights or duct fans without an AeroLight or an AeroZesh as well, an adaptor is needed to power the GrowHub Controller.

Q: What other components can I use with the GrowHub?

A: The GrowHub controller can support lights with RJ11 or RJ45 ports, and duct fans with Type-C ports. However not all devices (lights or fans) with those ports can be controlled with the GrowHub with complete functions, and certain devices may require an additional adaptor for the GrowHub. We suggest using VIVOSUN devices to connect to the GrowHub for complete functions and best experience. Please contact us for more information about third-party device support.

Q: Why can’t my VS1000 light be controlled by the GrowHub after connecting?

A: Please ensure your VS1000 or other VS series lights connect to the RJ11 port on the GrowHub controller with a standard RJ11 cable and switch the dimming knob to "EXT" on your VS light. If you connect multiple VS lights by daisy-chain, all the lights must be switched to "EXT".

Q: What kind of Wi-Fi router do I need? Is the VIVOSUN GrowHub compatible with 5GHz Wi-Fi networks?

A: The VIVOSUN GrowHub will connect to 2.4GHz Wi-Fi networks only. Most routers enable Wi-Fi networks for both 2.4GHz and 5GHz networks under the same name but with “2.4GHz” or “5GHz”, you need to choose the 2.4GHz Wi-Fi signal for the GrowHub during the pairing process.

Q: My GrowHub Controller does not connect to Wi-Fi when I pair it with my App, what should I do?

A: First, ensure the Wi-Fi network is 2.4GHz. The VIVOSUN GrowHub will connect to 2.4GHz Wi-Fi networks only. Next, please check whether the Wi-Fi network password is filled in correctly. If you still cannot finish the pairing process, please message our support email and provide the login email you use for the VIVOSUN App, so we can provide a tailored solution for you.

Q: What happens if my GrowHub Controller is oline?

A: If your GrowHub Controller is offline (i.e., no Wi-Fi connection or you do not have internet access), the controller will still operate using the last programmed settings or Grow Recipe. You can still operate the GrowHub directly on the Controller but you will not be able to control or read live data through the VIVOSUN App. The VIVOSUN GrowHub will connect to the internet automatically when your Wi-Fi connection is again available.

Q: What happens if there is a power outage? Do I need to reconfigure the Controller?

A: If your GrowHub Controller was connected to Wi-Fi and the VIVOSUN App before the power outage it will automatically reconnect to your Wi-Fi and continue executing your settings as if it had never lost power. If your GrowHub was not connected to Wi-Fi and the VIVOSUN App before the power outage, the time on the controller will need to be calibrated first, and the controller will run the previous settings automatically.

Q: Can I reset the VIVOSUN GrowHub for troubleshooting? 

A: Yes, use a pin to press and hold the reset button on the controller (see page 7) for a few seconds until you hear a long continuous beep sound, then release it and the controller will be reset to the factory setting. All the settings including the Wi-Fi configuration will be cleaned.

Q: Can I reconfigure the Wi-Fi connection of the controller?

A: Yes. First, use a pin to press the reset button on the controller (see page 7). Then, reconfigure the Wi-Fi connection through the VIVOSUN App (see page 30-31).

Q: Why is the data shown on my App dashboard different from the data shown on the GrowHub’s screen?

A: The live data will update every minute. You can also slide the page down to refresh the data

Q: Can I temporarily override the settings while running a recipe?

A: Yes. You can temporarily override the recipe by changing to manual mode on the App or GrowHub controller. To override on the App, you need to stop the current recipe (Plan mode) before you change to the manual mode. To override recipe mode on the GrowHub, you need to unlock the recipe mode first.

Q: Does the app work with iPhone or Android devices? Tablets?

A: The VIVOSUN App can work on both iPhone and Android devices including Tablets. You can download the App in the Apple Store for IOS (iPhone or iPad) or Google Play for Android devices.

Q: Will the app alert me if there is an issue?

A: Yes. The VIVOSUN App will send notifications to your phone when devices have issues or environmental conditions are out of set ranges.

Q: Can I use the App if I am outside of the United States?

A: Yes. The VIVOSUN App can connect to your GrowHub controller from the cloud, which means you can use the App to visit and control your devices globally wherever Internet is accessible.

Q: How old is the data I can access in the VIVOSUN APP?

A: VIVOSUN App will display historical data up to one-year-old.

Q: Is the VIVOSUN App free? Is there any subscription fee for the App?

A: The VIVOSUN App is free to download and use. Everyone can use the VIVOSUN App without restriction.

Q: Are you planning on adding new features? If so, can I benefit from them? 

A: To make sure our customers love what they grow, our team is constantly improving the product based on our customers' feedback (please check our community forum). All our customers benefit from those improvements via free app updates or OTA (Over-The-Air) firmware updates. All free of charge. When we release new features, we will make sure to communicate to our entire community, so don’t worry, you won’t miss them.

Q: How do I get technical assistance?

A: If you have any issues or questions, please contact our support email which can be found on our Amazon listing (Important information section), the VIVOSUN App, or on our website, and please include the email you use to log into VIVOSUN App. Also you can contact us directly via Amazon. You can check our knowledge base and our forum on our website.

WARRANTY INFORMATION

VIVOSUN provides a 2-year warranty against defects on all GrowHub purchased directly from us or through our authorized dealers. This policy serves as our commitment to promptly address any manufacturing defects or premature breakage that may occur during normal use of our products.

Our warranty covers the replacement or refund of purchases that exhibit material defects within two years of the original purchase date. In such events, customers may contact us to initiate the claim process. We will need proof of purchase to verify coverage eligibility.

This policy does not extend to products that have been misused, abused, or purposefully damaged. It also does not cover normal wear and tear or cosmetic defects such as minor scratches.

Customers can rest assured knowing that our products undergo rigorous quality testing procedures. This 2-year warranty reflects our confidence in the durability of our products under normal use.

If any product defects are found, customers are encouraged to contact us immediately. Your satisfaction is our priority, and we are committed to resolving any issues in a professional and timely manner.

FCC ID STATEMENT

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.

  • Increase the separation between the equipment and receiver.

  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

  • Consult the dealer or an experienced radio/TV technician for help. Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

IC STATEMENT

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: 

1) This device may not cause interference. 

2) This device must accept any interference, including interference that may cause undesired operation of the device. 

The distance between user and device should be no less than 20cm.

CE STATEMENT

15166efb4b64b89ca10f7d4c5af59dd9

We declares that this device is in compliance with the essential repuirements and other relevant provisions of Directive 2014/53/EU.

Product

Model

SKU

GROWHUB SMART CONTROLLER E42A

GrowHub E42A

GH-E42A

Wi-Fi: Operation Frequency: 2412MHz~2484MHz

Maximum Power: 20.5dBm(E.I.R.P.)

Operating temperature: 0 °C to +50°C

Address of Manufacturer: VIVOSUN INC, 2050 S LYNX AVE ONTARIO, CA 91761-8010

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