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Missing Parts

Email Support


Phone Support



9:00 - 17:00 PST Monday - Friday

Is your new grow tent missing a pole or corner? Let's get your assembly back on track!

We'll send you replacement parts for free as soon as possible.

To get started:

1) Send us an email at official@vivosun.com with you order number, and the missing number that you are missing

2) Confirm your Shipping address and phone number

3) We will send you the requeseted missing part as soon as possible

Be sure to complete this process within 30 days of the delivery date. We're sorry for the inconvenience.

If a replacement part doesn't solve the problem, you can request a refund or replacement.

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